Payment: Pay securely by e-Transfer when making your order online. Be aware that your shipment will not be sent until the transfer has been received. The length of time that it takes for this to happen is out of our control. Please keep this in consideration.
Canada Wide Shipping Policy:
Free 2-3 day nationwide shipping on orders over $50.
Orders under $50 are subject to $15.00 flat rate shipping.
*If you place an order Monday – Thursday, (with the exception of statutory holidays) your payment is processed before noon, and you request delivery within the GVRD- your package will likely be out for delivery by Canada Post the following day. Otherwise, please allow for the standard 2-3 days.
All orders are shipped Xpresspost. If you would like to opt for signature on delivery please specify on your order. This ensures that your package will not be left on your doorstep or in your mailbox, nor can someone else accept it in your absence. If you request S.O.D, and in the event that you are not home to receive your package, you will likely have to retrieve it from a Canada Post location near your delivery address. Please be aware- without a signature upon delivery we cannot warranty our *Product Guarantee.
If you would like to upgrade your order to Priority Shipping, please email us or include a note in your order so we can adjust your total prior to payment.
Your tracking number will be provided in a response to your order once e-Transfer has been received.